Frequently Asked Questions

Everything you need to know about our cozy collections.

How do I determine my correct size?

We provide a detailed size guide on every product page. If you are between sizes, we recommend sizing up for that signature Snuggle Puppy oversized fit.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Are your materials ethically sourced?

Yes, we pride ourselves on using sustainable fabrics and working exclusively with fair-trade certified factories to ensure the highest quality and ethical standards.

How should I care for my Snuggle Puppy apparel?

To maintain softness, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid using bleach or harsh detergents.

Do you ship internationally?

We currently ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.